The MTW5720TQ is built around its control board that must see the lid locked before it will spin, so a fault in that path explains most of what owners describe. Reading the plate first avoids the common problem of a part that fits the family but not the build.
Stick to levelling the machine, balancing loads and dosing detergent correctly and switch the appliance off at the breaker before looking at anything. Internal diagnosis needs meters and training.
Key Features
- Drain pump reachable from the base or rear by build
- Top-load washer with impeller or agitator wash action by variant
- Electronic control with a shift actuator under the tub
- Lid lock that engages before the basket spins
Most Common Issues on This Model
Lid lock clicking without latching
Cycle stalling part way and holding water
Load repeatedly going out of balance
Drain pump running while the water level barely drops